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iPhone X Frequently Asked Questions FAQ

Article ID = 193
Article Title = iPhone X Frequently Asked Questions FAQ
Article Author(s) = Graham Needham (BH)
Article Created On = 12th September 2017
Article Last Updated = 28th September 2017
Article URL = http://www.macstrategy.com/article.php?193

Article Brief Description:
Frequently Asked Questions about the iPhone X
Trade-In Your iPhone
If you are in the United States of America (USA) Amazon.com has a special iPhone trade-in program currently in operation offering special prices on iPhone trade-ins.
Q. When is the iPhone X European launch dates?
A. The iPhone X was announced on the 12th September 2017 with pre-orders on 27th October 2017 and they will start shipping on the 3rd November 2017 (in initial countries including the United Kingdom).
Q. What models are available?
A. There is only one size of iPhone X (5.8" diagonal screen).
Q. What are the primary new/upgraded features of the iPhone X compared to the older models?
  • Face ID
  • Super Retina HD OLED display:
    • 2436-by-1125-pixel resolution at 458 ppi
    • HDR support
    • True Tone technology
    • 1,000,000:1 contrast ratio (typical)
    • Fingerprint-resistant oleophobic coating
  • A11 Bionic processor with 64-bit architecture and Neural Engine
  • M11 motion coprocessor
  • Wireless charging using the Qi standard (pronounced "Chi")
  • Bluetooth 5
  • TrueDepth front camera with Portrait mode and Animoji
  • Portrait Lighting mode (beta version on launch)
See Apple UK's comparison chart for a full feature by feature comparison.
Q. Is the iPhone X splash, water, and dust resistant?
A. Yes, rated IP67 under IEC standard 60529.
Q. Does the iPhone X come with a 3.5mm headphone jack?
A. No.
Q. What colours is the iPhone X available in?
A. Space gray and silver.
Q. What storage capacities is the iPhone X available in?
A. 64GB and 256GB.
Q. What are the system requirements for using an iPhone X?
A. The following are required:
  • An Apple ID (for some features)
  • Internet access
  • Syncing with iTunes on a Mac or PC requires
Q. I'm not running OS X 10.10.5 or later. What can I do?
A. Check to see if you can upgrade to OS X 10.10.5 or later.
Q. iPhone X supports 4G/LTE in other countries outside of the USA. Can I take advantage of this in Europe?
Q. What mobile frequencies does the iPhone X support?
A. The iPhone X supports 23+ LTE/4G bands including those used in Europe.
Q. Does Apple have their own wireless charger?
A. Not yet. On the 12th September 2017 Apple announced the "AirPower" wireless charging mat that can charge an iPhone, Apple Watch and optional wireless charging AirPods case, all at the same time! Apple AirPower wireless charging mat
Q. Do I have to use Apple's own wireless charger?
A. No, wireless charging uses the Qi standard so any official Qi compatible charger should charge the iPhone X. Examples include:
Q. What is Face ID?
Q. Can you tell me more about Face ID?
A. We've moved our FAQ regarding Face ID to its own separate article.
Q. The iPhone X only comes with a "Lightning" connector and no 3.5mm audio out socket - can I still use older headphones/earbuds/audio devices that have 3.5mm connector?
A. Yes. The iPhone X comes with a Lightning to 3.5mm audio connector adaptor in the box which allows you to still connect older headphones/earbuds/audio devices to the iPhone X - however, you cannot use an older audio device and charge the iPhone via cable at the same time.
Q. The iPhone X comes with a "Lightning" connector. Can I still connect it to my computer/older devices?
A. Potentially, yes. The iPhone X comes with a Lightning to USB connector cable in the box which allows you to connect the iPhone X to your Mac or Windows PC. If you need compatibility with other devices you may need one of the following products:
  • Lightning to 3.5mm Headphone Jack Adapter
  • Lightning Earpods
  • Lightning to 30-pin Adapter Buy it now at Buy it now at Amazon UK Buy it now at Amazon USA
  • Lightning to 30-pin Adapter (0.2m) Buy it now at Buy it now at Amazon UK Buy it now at Amazon USA
  • Lightning to USB Cable (0.5m) Buy it now at Buy it now at Amazon UK Buy it now at Amazon USA
  • Lightning to USB Cable (1.0m) Buy it now at Buy it now at Amazon UK Buy it now at Amazon USA
  • Lightning to USB Cable (2.0m) Buy it now at Buy it now at Amazon UK Buy it now at Amazon USA
  • Lightning to Micro USB Adapter Buy it now at Buy it now at Amazon UK Buy it now at Amazon USA
  • Lightning to VGA Adapter Buy it now at Buy it now at Amazon UK Buy it now at Amazon USA
  • Lightning Digital AV Adapter Buy it now at Buy it now at Amazon UK Buy it now at Amazon USA
  • NOTE: The Lightning to 30-pin Adapter is not compatible with everything. Apple states "This adapter lets you connect devices with a Lightning connector to many of your 30-pin accessories. Support for analog audio output, USB audio, as well as syncing and charging. Video output not supported."
Q. Are older models of iPhone still available to buy?
A. Yes. The iPhone 7/7+, 6s/6s+ and SE are still available to buy (some models are now available with upgraded storage capacities):
  • iPhone 7/7+ 32GB/128GB (jet black, black, silver, gold or rose gold)
  • iPhone 6s/6s+ 32GB/128GB (space gray, silver, gold or rose gold)
  • iPhone SE 32GB/128GB (space gray, silver, gold or rose gold)
Q. Does the TrueDepth front camera work with third party apps?
A. Third party apps can utilise ARkit to access the TrueDepth front camera face-tracking features but the third party developer will need to update their app to take advantage of the technology. Apple showed a Snapchat "mask" feature during their demo on the 12th September 2017. Third party developers cannot access the secure enclave and they have no access to Face ID map data stored there.
Q. Do Animojis work with third party apps?
A. No - currently it is Apple's iMessage only.
Q. What version of iOS does the iPhone X come with?
A. It comes with iOS 11 and also includes the following apps free: Photos, iMovie, Pages, Numbers, Keynote and Garageband.
Q. I don't want iOS 11. Can I install/run an earlier version of iOS?
A. No.

Article Keywords: iPhone X v11iOS iOS11 iOS 11

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